Effective November 12, 2026
Supreme Epoxy Corp. ("Supreme Epoxy", "we" or "us") respects your privacy. This policy explains what personal information we collect through www.supremeepoxy.ca, how we use it, who we share it with and the choices available to you. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you submit a quote request or contact form, we collect the information you provide:
- Your name, phone number and email address
- Your city and the type of space to be coated
- The approximate area, your preferred timing and any message you include
With each submission, we also record the page the form was sent from, the country the request came from and basic browser information. This helps us identify spam and resolve technical problems.
When you contact us by phone or email, we keep the information you share so that we can respond and manage your project.
How We Use Your Information
- To respond to your enquiry and arrange a site assessment
- To prepare quotes, schedule work and complete your project
- To provide warranty service and keep accurate business records
- To protect the website against spam and misuse
We do not sell, rent or trade your personal information. We do not add you to marketing lists without your consent.
Service Providers
We use trusted service providers to operate the website and manage enquiries. They process information on our behalf and only for the purposes described in this policy:
- Cloudflare hosts and secures this website
- Supabase stores quote requests in a database located in Canada
- Resend delivers quote request notifications to our office by email
- Google Workspace provides our business email
- Google Analytics and Google Ads measure website visits and advertising performance
Some of these providers process or store information outside Canada, including in the United States. Information processed in another country is subject to the laws of that country.
Cookies and Analytics
This website uses Google Analytics to understand how visitors find and use the site, such as which pages are viewed and how visitors arrived. Google Analytics uses cookies and collects information such as your approximate location, device and browser type, and pages visited. It does not tell us who you are.
We also use Google Ads conversion measurement. If you reach our website from one of our Google ads, a cookie records whether a quote request was submitted, so we can measure how well our advertising performs. The details you enter in the form are not shared with Google.
You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. You can manage Google ad personalization at Google Ad Settings. Our hosting provider may also set strictly necessary cookies to protect the site against malicious traffic.
How Long We Keep Information
We keep personal information only as long as it is needed for the purposes described above, including completing your project, honouring warranties and meeting legal and tax record-keeping requirements. When it is no longer required, it is deleted or anonymized.
How We Protect Information
Information sent through this website is encrypted in transit. Access to stored enquiries is limited to Supreme Epoxy staff who need it to serve you, and our service providers are required to safeguard the information they process.
Your Choices and Rights
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use, subject to legal and contractual restrictions. To make a request, contact us using the details below. We will respond within 30 days.
Contact Us
Questions or requests about this policy can be sent to our Privacy Officer at info@supremeepoxy.ca or by phone at (437) 239-1165.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.